B2B e-commerce agency for mechanical engineering
ECOPLAN supports mechanical engineering companies and manufacturers in digitalizing sales, service, and after sales and connects digital solutions with existing ERP and enterprise systems.
Special requirements in mechanical engineering
In mechanical engineering, a large part of the customer relationship only begins after the sale: spare parts, consumables, and service accompany a machine for many years. In projects for mechanical engineering companies, ECOPLAN has implemented the following, among other things:
Information portal for installed machines
Location, runtime, next maintenance, and suitable maintenance packages including bills of materials at a glance
Complex spare parts service
with bills of materials and exploded-view drawings: in our experience, customers find parts around three times as fast
Spare parts and consumables replenishment
in one shared ordering process
Customer-specific prices, availability, and orders
directly from SAP
Spare parts identification by photo
determine required spare parts from images of the defective component
Quotation creation with AI
automatically prepare quotations based on bills of materials
Integration into existing portal landscapes
Many manufacturers operate service and information portals that have grown over the years. The shop and customer portal fit into this landscape via single sign-on, so that customers switch between existing and new portals with a single login.
Solutions for mechanical engineering companies
Depending on the product and service business, different digital applications are the focus. Particularly relevant are solutions that bring together technical product information, spare parts, customer-related machine data, and service processes. For mechanical engineering companies, ECOPLAN primarily implements:
B2B e-commerce / B2B web shop
Provide products, accessories, spare parts, and customer-specific terms digitally and link orders directly with existing business processes.
Customer & service portals
Make orders, delivery information, documents, machine and plant information, and service functions centrally accessible to business customers.
Spare parts business & after sales
Link machine and plant parts ordering, bills of materials, exploded-view drawings, technical documentation, and spare parts so that customers can quickly identify and order the parts they need.
Digital product catalogs
Provide technical attributes, variants, documents, drawings, and other product information in a structured way.
AI applications
Connect AI applications for product advice, quotation support, service, and spare parts processes with existing product and company data.
ERP & system integration
Integrate product, customer, order, service, and machine data from existing enterprise systems into digital processes.
Integration with existing company systems
In mechanical engineering, data is distributed: prices and orders in the ERP, product data in the PIM, bills of materials and exploded-view drawings in catalog systems, plus documentation and CAD data. ECOPLAN integrates these systems directly, without duplicate data maintenance.
ERP, e. g.:
SAP
PIM, e. g.:
Centric PXM
Other systems:
Catalog systems
CAD and PDM systems
DMS
CRM
Service systems
ECOPLAN's mechanical engineering projects in practice
Driventic - Mechanical engineering
Complex spare parts service with bills of materials, exploded-view drawings, and SAP integration.
WashTec - Mechanical engineering
Spare parts service for car washes and replenishment of consumables such as washing chemicals, with SAP integration.
Do you want to digitalize sales, service, and after sales in mechanical engineering?
ECOPLAN supports mechanical engineering companies in designing and implementing integrated B2B solutions for digital sales processes, service portals, spare parts business, ERP integration, and AI applications.
Simply fill out the form. We will get back to you within 2 business days.
If you would rather talk directly, book an appointment with us. You will receive an initial expert assessment, in 30 minutes by video conference.