ERP & system integration for B2B processes

ECOPLAN connects B2B web shops, customer portals, order automation, and AI applications with ERP, PIM, CRM, and other enterprise systems.

ERP
SAP
PIM
CRM
AI
B2B e-commerce connects ERP, PIM and CRM with B2B shop, portal and AI
B2B e-commerce connecting ERP, PIM, CRM, B2B shop, portal and AI

How ECOPLAN integrates

In B2B projects, the essential data, business rules, and processes already reside in the existing systems. At the start, ECOPLAN clarifies which system is leading for what, and uses its data, functions, and processes directly instead of rebuilding them in the shop or portal. This way, nothing is maintained twice or developed twice.

Depending on the system and requirements, integration is done via API, at runtime, or via synchronization. In doing so, ECOPLAN uses the middleware already in use at the customer, e.g. SAP Integration Suite, Lobster, or n8n. If there is none yet, ECOPLAN provides a suitable middleware.

01

Define leading systems

02

Connect data

03

Connect processes end to end

ERP integration

Virtually every ECOPLAN B2B commerce and portal project is integrated with an ERP, because that is where customer structures, prices and terms, product ranges, availability, orders, and documents reside.

Around 60% of ECOPLAN's ERP integrations involve SAP, around 10% each Microsoft Dynamics, Infor, and abas, and the rest other systems such as Oracle, proALPHA, or specialized industry ERPs.

ERP: e.g.

SAP

Microsoft Dynamics NAV, Microsoft Business Central logo
Microsoft Dynamics NAV, Microsoft Business Central
Microsoft Dynamics NAV, Microsoft Business Central
Infor logo
Infor
abas logo
abas
proALPHA logo
proALPHA
Oracle logo
Oracle
Animation: customer structures, prices, assortments, availability and documents flow from the ERP into shop and portal, orders flow back into the ERP
ERP data in shop and portal: customer structures, prices, assortments, availability and documents from the ERP, orders back into the ERP

Multiple ERP systems in one solution

In international or organizationally complex companies, multiple ERP systems often run side by side, depending on country, legal entity, or business unit. ECOPLAN connects these systems so that a shared B2B platform emerges, without giving up local specifics.

At Gühring, 30 websites for more than 20 countries and multiple brands are connected to different ERP systems via one central platform.

Multiple ERP systems | Countries | Legal entities | Brands | Central standards | Local specifics

Several SAP systems (ECC, S/4HANA, Business One) connected to multiple countries and sales organizations via one shared B2B platform
Several SAP systems on one shared B2B platform

SAP integration

ECOPLAN has integrated SAP into B2B web shops, customer portals, and other digital processes since 1993, with experience in SAP ECC, SAP S/4HANA, and SAP Business One. When customers migrate from ECC to S/4HANA, ECOPLAN adapts the B2B solution accordingly.

Integration is usually done via BAPIs. Prices and availability come from SAP at runtime, the shopping cart is validated via Sales Order Simulate and created as a customer order via Sales Order Create. This way, the shop applies the same price determination and the same terms as SAP.

Shopping cart in the shop and SAP: request price and availability via Sales Order Simulate, response via BAPI back to the cart, create the order via Sales Order Create
Shopping cart and SAP: Sales Order Simulate, BAPI response and Sales Order Create

SAP ECC

SAP S/4HANA

SAP Business One

BAPIs

SAP Integration Suite

Customers with SAP integration, including:

Oest logo
Oest
TIB Chemicals logo
TIB Chemicals
Driventic logo
Driventic
WashTec logo
WashTec
Marantec logo
Marantec
profine logo
profine
Protektor logo
Protektor
Josera logo
Josera
sera logo
sera
Schweizer Salinen logo
Schweizer Salinen
rose plastic logo
rose plastic
Filtration Group logo
Filtration Group
Pfinder logo
Pfinder

Diebold Nixdorf

Obermeier logo
Obermeier

PIM integration

Technical attributes, variants, images, data sheets, and product relationships are often stored in a PIM system. ECOPLAN connects the PIM to the web shop, product catalog, and customer portal, so that product data is maintained in only one place.

The link to ERP data such as item numbers, prices, and availability happens automatically.

PIM: e.g.

PIM: e.g. Akeneo
Akeneo
Pimcore logo
Pimcore

Centric PXM

Product data from the PIM for web shop, product catalog, and customer portal
Product data from the PIM for web shop, product catalog, and customer portal

CRM integration

The CRM holds contacts, contact persons, and sales and service information. ECOPLAN connects the CRM with the web shop, customer portal, and service bot, for example so that registrations and inquiries from the shop arrive directly in the CRM and customers see their responsible contact persons in the portal.

CRM: e.g.

CRM: e.g. Salesforce
Salesforce
HubSpot logo
HubSpot
Microsoft Dynamics 365 logo
Microsoft Dynamics 365

SugarCRM

Registrations and inquiries from the shop arrive in the CRM, the portal shows the contact person
Registrations and inquiries from the shop arrive in the CRM, the portal shows the contact person

AI integration

AI applications create value when they work with the company's information and processes, for example when a customer asks about their delivery status or an employee prepares a quote. For this, ECOPLAN connects AI applications securely and with permission control to the enterprise systems.

Technically, the integration is done via MCP (Model Context Protocol) and UCP (Universal Commerce Protocol). This allows any LLM or existing AI infrastructure to be connected, without being tied to a specific AI provider. Data and applications are hosted in Germany in compliance with GDPR.

Protected access

Permissions & roles

MCP

UCP

Secure hosting in Germany

Any chatbot, e.g. ChatGPT or Claude, connected to ERP, PIM and CRM via MCP and UCP with permission control, hosted in Germany
Chatbot connected to ERP, PIM and CRM via MCP and UCP

ECOPLAN integration projects in practice

profine logo
profine

profine - SAP

B2B shop and customer portal in 10 countries with around 80,000 products, integrated with SAP. Supported by ECOPLAN since 2020.

ELSPRO logo
ELSPRO

ELSPRO - Infor

B2B solution with Infor integration, supported by ECOPLAN since 2016.

Prodinger logo
Prodinger

Prodinger - Oracle

B2B shop with Oracle integration, from kickoff to go-live of the complete solution in four months.

END Armaturen logo
END Armaturen

END - Microsoft Dynamics NAV

B2B solution with integration into Microsoft Dynamics NAV, supported by ECOPLAN since 2018.

Project inquiry
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Do you want to connect your ERP and other systems with digital B2B processes?

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FAQ – Frequently asked questions