Spare parts shop and spare parts portal for industry and manufacturers

In the ECOPLAN spare parts shop, customers find spare parts via machine or serial number, bills of materials, and exploded views. Prices, availabilities, and customer-specific terms come from the ERP, and the order goes back into the ERP as an order.

Customers identify parts faster and are less likely to order incorrectly; the company has fewer follow-up questions, less research effort, and less manual order entry. At the customer Driventic, customers find spare parts three times as fast, and inside sales is relieved by 60% in this area.

Yes. For their machines and plants, customers get access to maintenance information, technical documentation, service histories, and spare parts lists.

A spare parts portal pays off wherever customers operate long-lived machines, plants, or devices and need spare parts, consumables, and service over many years. ECOPLAN implements such solutions for mechanical engineering, plant engineering, the electrical industry, construction, and tools.

Besides the ERP, e.g. SAP, abas, Infor, proALPHA, Microsoft Dynamics NAV, Microsoft Business Central, or Oracle, ECOPLAN integrates a PIM such as Akeneo, Pimcore, or Centric PXM. Other systems such as DMS, service systems, or catalog systems can also be included. This way, parts, documentation, and terms come from the existing sources.

ECOPLAN supports the project from the analysis of existing processes and data structures, through the process and data concept and integration, to implementation, testing, and commissioning. Spare parts identification, product and machine data, ordering processes, and service functions are connected in the process. This keeps the solution open for long-term further development.