B2B e-commerce agency for the chemical industry

In digital chemical sales, safety data sheets must be available per product and language, and hazardous substance labeling and dangerous goods rules belong in the ordering process. Added to this are container sizes and minimum quantities, batch-related information, and delivery and order blocks, for example due to embargoes or export control. ECOPLAN maps these requirements in the B2B web shop and in the customer portal.

In ECOPLAN's chemical web shop, prices, terms, container sizes, batches, and orders come from the ERP, safety data sheets and certificates from the DMS, and technical product data from the PIM. The data is maintained where it is the leading source and is not duplicated in the shop.

Among other things, ECOPLAN implemented a combined B2B and B2C shop for Oest, which went live in four months with SAP integration. Other customers in the chemical industry include TIB Chemicals, KORA, and Pfinder.

ECOPLAN implements delivery and order blocks for specific customers, products, or countries, for example due to embargoes, sanctions, or export control regulations. Delivery blocks and approvals are taken from the leading systems. This way, no rule has to be maintained twice.

ECOPLAN provides safety data sheets per product and language, automatically up to date, in the shop and in the customer portal. Data sheets, certificates, and other product-related information are also made accessible in a structured way. The documents come from the DMS, the technical product data from the PIM.

ECOPLAN connects B2B web shops to customers' procurement systems via PunchOut using OCI and cXML. Customers' existing procurement and approval processes are supported in the process. Customer-specific terms and approvals continue to come directly from the ERP.