B2B e-commerce agency for industry and manufacturers
ECOPLAN designs and implements B2B web shops, customer portals, and digital sales processes and connects them with existing ERP and enterprise systems.
Solutions for digital B2B sales processes
As a B2B e-commerce agency, ECOPLAN implements the following solutions, each integrated with ERP and existing enterprise systems:
B2B web shop
Digital ordering and sales processes with customer-specific prices, product ranges, roles, permissions, and approvals.
Customer portal
Provide orders, documents, product information, and services centrally for business customers.
Digital product catalogs
Make complex products, variants, and technical information available digitally in a structured way.
PunchOut
Connect B2B shops directly to customers' procurement systems via OCI / cXML.
Order automation
Digitalize and automate recurring ordering and replenishment processes.
Spare parts service
Identify spare parts via machine, plant, and product relationships and make them directly orderable.
AI Sales & Service
Integrate AI into sales, service, and after-sales processes and connect it with existing company data.
Agentic Commerce
Provide digital sales processes in such a way that AI agents can also access information and defined functions.
Integration as part of every B2B commerce project
Customer-specific prices, product ranges, availabilities, orders, and documents come from the ERP and other systems. ECOPLAN connects these directly, with a particular focus on SAP.
SAP
Centric
From concept to ongoing operation
Two workshops instead of a meeting marathon, step-by-step implementation, rollout, and support by rotating developer teams who know every customer.
01
Analysis & consulting
02
Concept & workshops
03
Implementation
04
Integration
05
Rollout
06
Support & SLA
What matters in a B2B e-commerce agency
In complex B2B projects, experience with shop systems alone is not enough. What matters is whether the implementation partner masters business processes, existing system landscapes, and the particular requirements of B2B sales together.
Understanding of B2B processes
Customer-specific prices, product ranges, roles, permissions, approvals, and organizational structures must be understood from a business perspective and mapped cleanly in technical terms.
ERP and integration expertise
The digital solution must be able to reliably use existing data and business logic from ERP, PIM, CRM, and other systems.
Standardization and individuality
Proven functions should be used without forcing special business processes into a standard unnecessarily.
Scalability
Countries, companies, brands, business units, and different system landscapes must remain representable even in more complex organizations.
Cost-effectiveness
Introduction, operation, updates, and further development must remain technically and economically manageable over the long term.
B2B e-commerce in practice
Gühring - Tools
For more than ten years, ECOPLAN has been supporting the central B2B platform for around 30 countries and several brands, with web shop, customer portal, PunchOut, and order automation.
Oest - Chemicals
B2B web shop with SAP integration, implemented and taken live within four months.
Driventic - Mechanical engineering
Customers find spare parts three times as fast, and inside sales is relieved by 60% in this area.
Diebold Nixdorf - IT / retail technology
cXML PunchOut for customers who order directly from their procurement system.
Which projects ECOPLAN is a good fit for and which not
ECOPLAN is a particularly good fit if ...
- customer-specific prices, assortments, approvals and debtor structures from the ERP have to be reflected
- technical, variant-rich or complex products are sold
- multiple countries, companies or brands are to run on one platform
- besides the shop, a customer portal, spare parts, PunchOut or order automation are also needed
- the solution is to be operated cost-effectively and developed further over many years
Less suitable for ...
- pure B2C online shops
- small shops without ERP integration and without customer-specific logic
- pure design projects or marketing websites
We work with award-winning solutions
avanta awarded as Leader in the category "B2B E-Commerce Platforms & Shop Systems" on OMR Reviews.
Are you looking for a B2B e-commerce agency for a demanding project?
Let's talk about your requirements, processes, and existing system landscape.
Simply fill out the form. We will get back to you within 2 business days.
If you would rather talk directly, book an appointment with us. You will receive an initial expert assessment, in 30 minutes by video conference.