Digital solutions for your B2B sales
From B2B shops and customer portals to order automation and PunchOut: We implement the exact digital solutions that streamline customer-facing processes, reduce costs and build long-term customer loyalty.
B2B shop
Digital ordering platform for business customers featuring customized pricing, product ranges and access rights. The B2B shop digitally replicates existing customer relationships and reduces manual effort in sales.
The benefits for You
Customers place orders on their own terms. Less effort, lower costs, higher revenue.
PIM & product data in B2B
We help companies organize and make use of complex product data-serving as the foundation for efficient sales and service processes. In the B2B sector the focus is not only on data maintenance but, above all, on variant logic, technical relationships, customer-specific information and integration with existing systems.
The benefits for You
Clean, structured product data as the foundation for digital processes. Fewer follow-up inquiries, consistent information across all channels and significantly better support for sales, service and e-commerce.
Digital product catalog
A centralized, digital product catalog with up-to-date information. Ideal for products that require explanation, extensive product ranges and international customers.
The benefits for You
No more print catalogs, always up-to-date product information and fewer inquiries from customers.
Customer service portal
Self-service portal for documents, invoices, shipping information and service processes. Customers can access relevant information and online services on their own around the clock.
The benefits for You
Customers place orders on their own terms. Less effort, lower costs, higher revenue.
AI service bot
Digital support for service and sales based on your data. The AI service bot answers questions, assists with product selection and helps with orders.
The benefits for You
Customers place orders on their own terms. Less effort, lower costs, higher revenue.
Order automation
We automate recurring orders and procurement processes. Typical workflows run automatically – from identifying demand to transferring data to the ERP system – without any manual intervention.
These include, among other things:
- automatic reordering via IoT sensors
- smart warehouse and shelving systems
- Kanban processes
- goods dispensing cabinets and retrieval systems
The benefits for You
Less manual work, lower process costs and greater efficiency in day-to-day operations.
PunchOut scenarios (OCI / cXML)
Integration with your customers' procurement systems. Orders are triggered directly from the customer's ERP or purchasing system and processed automatically.
The benefits for You
Reduced process costs, increased customer loyalty and preferred supplier status.
Order app
Mobile ordering solution for field staff, service teams, or customers. Quick reorders, wish lists and easy repeat purchases, even on the go.
The benefits for You
More repeat purchases and fewer manual ordering processes.
Spare parts service
A digital solution for the spare parts business featuring structured parts lists and intuitive navigation. Customers can find the spare parts they need on their own and place orders directly.
The benefits for You
Fewer follow-up inquiries, faster orders and a more efficient service operation.
Free initial consultation
During the free initial consultation, you’ll describe your project, goals and expectations to us. We’ll provide an initial professional assessment and present you with concrete approaches for implementation.
30 minutes – details about the web conference will be provided upon confirmation
About ECOPLAN
ECOPLAN is a digital agency for B2B processes and a specialized B2B e-commerce service provider for industrial and commercial companies. We support organizations in digitizing sales, service and procurement processes.
Typical B2B e-commerce solutions include B2B shops, digital product catalogs, customer service portals, spare parts platforms, order apps and PunchOut integrations for procurement systems. A further focus is on AI-powered applications for sales and customer service and cross-system process automation with n8n.
ECOPLAN accompanies projects from strategic positioning through conception, implementation and operations to integration into ERP, CRM and system landscapes. The foundation is a clear ERP-first and integration philosophy. AI technologies such as LLM, RAG and vector databases are used for intelligent service and sales processes.
Typical B2B e-commerce solutions from ECOPLAN
Typical projects include:
B2B stores with customized prices and product ranges
Digital product catalogs for complex industrial products
Customer service portals for documents, shipping information and service processes
Spare parts platforms with structured parts lists
PunchOut integrations with procurement systems
Automated ordering and procurement processes
