Successfully implementing B2B e-commerce projects

We support industrial and commercial companies from the initial assessment through concept development and implementation to the operation and continuous improvement of digital sales and service platforms. Structured, integrated, and with a clear focus on business outcomes.

FOR30YEARS

Free initial consultation

Consulting

We guide companies through every stage of their B2B e-commerce initiative, from strategic positioning to concrete implementation. This includes evaluating opportunities and benefits, assessing digital maturity and clarifying organizational and technical requirements. Based on this, we assist with strategic decisions and then provide targeted advice on specific technical and conceptual details.

What this means for you:

A solid foundation for decision-making and clarity on whether, how, and to what extent B2B e-commerce makes sense for your company.

Planning

Once the strategic positioning is complete, we move on to planning a specific B2B e-commerce project. We translate goals, framework conditions and requirements into a robust project structure. This includes defining the target vision, scope, priorities and approach, as well as taking into account organizational structure, the system landscape and integration.

Your benefits:

Clear decision-making criteria, realistic effort estimates and a project that can be effectively planned.

Workshops

For us, workshops mark the start of concrete planning. They serve to structure requirements, verify assumptions and establish a clear shared understanding. Our workshops are deliberately designed to be efficient. They are based on checklists, proven structures and years of project experience. This allows us to quickly arrive at reliable results without unnecessary delays.

This enables:

Quick clarity, focused results and a shared vision for further implementation.

Technical implementation

We consistently base our technical implementation on proven technological standards. We rely on existing features, clear architectures and configurable modules to deliver solutions that are efficient, stable and easy to maintain. Our goal is to meet requirements without resorting to custom development whenever possible. This helps limit effort, complexity and costs while ensuring clear paths for updates and future enhancements.

The result is:

A technically sound implementation with manageable development effort and long-term cost-effectiveness.

Customizing

Where standards and configuration reach their technical limits, we make targeted use of customizing. This is not about creating custom solutions for their own sake, but about accurately mapping specific requirements that cannot be addressed in any other way from a technical or organizational perspective. We perform customizing in a controlled, traceable manner, fully integrated into the existing architecture. We ensure that extensions are clearly encapsulated, remain maintainable and do not hinder long-term development.

This enables:

Custom solutions where they are needed, without compromising the stability, maintainability and cost-effectiveness of the overall platform.

Integration

We integrate digital sales solutions into existing system landscapes and ensure that data and processes work together seamlessly across system boundaries. The focus is on ERP systems as the central hub for data and logic. In addition, we integrate other systems relevant to everyday B2B operations, such as PIM, CRM, document management or other specialized applications. This creates seamless workflows across sales, service and the organization.

Benefits:

Consistent data, coordinated processes and a system landscape that works together reliably.

AI-training

The use of AI requires not only technology, but also understanding. We help companies integrate AI capabilities into their processes in a meaningful way and use them effectively in their day-to-day operations. This includes training, identifying potential applications and practical guidance on using AI-powered features.

Result:

Greater acceptance, better utilization and real added value through AI in day-to-day business.

Testing & quality assurance

We systematically review your digital solutions and test functions, processes, data flows and integrations within the intended system environment. Our tests are based on real-world use cases from sales, service and procurement. This ensures that workflows function properly, data is processed accurately and the solution is reliable in day-to-day use.

The benefits for you:

Reduced risks and a solution that operates reliably in production.

Rollout & expansion

After launch, we continue to refine our solutions in a targeted manner. This includes functional enhancements as well as expansion to additional languages, countries or sales organizations. We integrate new requirements into existing structures in a phased manner. In this way, the platform grows alongside the company – functionally, organizationally and internationally.

This ensures:

Continuous development, international scalability and a system that keeps pace with your requirements.

Expert support for ECOPLAN's B2B e-commerce applications

Support, maintenance & updates

We remain available as your point of contact even during ongoing operations. We provide technical support, assist with maintenance issues and ensure predictable and cost-effective updates and enhancements. In doing so, we prioritize stability, security and ongoing development in equal measure.

Your benefits:

Reliable operation, predictable costs and a sustainable long-term solution.

ECOPLAN

Free initial consultation

During the free initial consultation, you’ll describe your project, goals and expectations to us. We’ll provide an initial professional assessment and present you with concrete approaches for implementation.

Free initial consultation

30 minutes – details about the web conference will be provided upon confirmation

About ECOPLAN

ECOPLAN is a digital agency for B2B processes and a specialized B2B e-commerce service provider for industrial and commercial companies. We support organizations in planning, implementing and developing digital sales and service platforms.

Our B2B e-commerce services range from strategic consulting, project planning and workshops through conception and technical implementation to integration into ERP, CRM and system landscapes, operations, support and continuous improvement. For seamless process automation we additionally use workflow automation with n8n and AI technologies (LLM, RAG).

A particular focus is on the economical and maintainable implementation of B2B e-commerce solutions. As an AI agency for sales and service, ECOPLAN also offers AI services from potential analysis to operations. The foundation is a clear ERP-first and integration philosophy for companies from industry and trade.

Typical services offered by ECOPLAN

Typical services include:

Successfully implementing B2B e-commerce projects

Consulting

Planning

Workshops

Technical implementation

Technical implementation

Customizing

Customizing

Integration

Integration

AI-training

AI-training

Testing & quality assurance

Rollout & expansion

Support, maintenance & updates

Free initial consultation

About ECOPLAN

Typical services offered by ECOPLAN

Strategic consulting for B2B e-commerce Initiatives

Planning and design of digital sales and service Platforms

Technical implementation of B2B e-commerce solutions

Workshops on structuring requirements and processes

Integration of e-commerce platforms into ERP and system landscapes

Customizing and extending existing systems

Testing and quality assurance for digital solutions

Rollout, expansion and international scaling

Support, maintenance and ongoing development