B2B e-commerce for Microsoft Dynamics companies
ECOPLAN implements B2B commerce projects for manufacturers, industrial companies and wholesalers using the Microsoft Dynamics system landscape – from consulting and implementation to ongoing operations. Over 30 years of project experience. ERP-first: Dynamics remains the leading system. Typical implementation time: 6–12 weeks.
Solutions for Dynamics companies
All solutions integrate Dynamics structures in real time: prices, product assortments, and process logic are pulled directly from your Dynamics system. Learn more about our B2B e-commerce solutions.
B2B store with Dynamics integration
Customized pricing and product assortments, along with approval processes, directly from Dynamics without duplicate data entry or manual synchronization. Customers place orders digitally based on their Dynamics terms and conditions.
- Reduces the workload of the internal sales team
- Order errors reduced
- Increased revenue
Customer portal & self-service
Invoices, packing slips, order confirmations and delivery status directly from Dynamics accessible 24/7 without needing assistance from the office staff.
- Fewer follow-up inquiries
- Higher customer satisfaction
- Measurable reduction in service workload
OCI & cXML PunchOut
Integration with your customers’ e-procurement systems: Ariba, Jaggaer, Coupa, Onventis. Over 100 completed PunchOut projects. Orders are processed automatically, with prices and product ranges pulled directly from Dynamics.
- Automated ordering processes
- Lower process costs
- Greater customer loyalty
AI service assistant
Automate responses to product inquiries, order status requests, and service inquiries in multiple languages, 24/7, directly based on your Dynamics data.
- Reduces the burden on sales and service
- Scalable customer communication
Spare parts service & after-sales
Customers can find replacement parts on their own using bill of materials trees or exploded views. Data comes directly from Dynamics, eliminating the need for manual maintenance.
- Digital after-sales
- Reduced service costs
- Strengthened customer loyalty
Structured. ERP-first. Fast.
Successful B2B commerce projects using Microsoft Dynamics rarely fail because of the technology. They fail due to unclear requirements and a lack of integration discipline. ECOPLAN addresses this with a clear principle: configure instead of program.
ERP-first
We implement projects based on the "ERP-first" principle: Dynamics is and will remain the leading system. Prices, product assortments, customer data, and process logic come directly from Dynamics. Dynamics processes are digitally extended, not reinvented.
Workshop introduction
Every project begins with a structured workshop. Using checklists and drawing on our many years of project experience, we clarify requirements, the system landscape, and integration points.
Standard or individual
99% of requirements are met using the standard functions included. Custom development is performed only where it is absolutely necessary from a business perspective.
6–12 weeks until go-live
Typically 6–12 weeks from project approval to go-live: thanks to a clear methodology, a high level of standardization and a structured project approach.
Operations & development
ECOPLAN supports customers beyond the go-live: hosting, maintenance, release management, and ongoing development – all from a single source. Learn more about our services.
Supported MS Dynamics systems
Dynamics data structures (customers, items, prices, orders, documents) are used directly. The same applies to existing Dynamics processes, such as price calculations and order creation.
Microsoft Dynamics 365 Business Central
Microsoft Dynamics NAV | Navision
Microsoft Dynamics AX
Microsoft Dynamics 365 Supply Chain Management
What our customers say
Over 500 completed projects across numerous industrial and commercial sectors, including international rollouts and complex Dynamics integrations.
E-commerce team leader
“With ECOPLAN, we found a B2B e-commerce agency that quickly understood our complex sales, service, and ERP processes and digitized them in a structured way. We were particularly impressed by their high level of integration expertise and their pragmatic approach to implementation.”
E-commerce manager
“For us, it was crucial to have a digital agency like ECOPLAN that understands both complex international B2B processes and our SAP and sales structures. We were particularly impressed by their structured approach and their ability to implement requirements in a pragmatic and scalable way.”
Business Development Manager
"ECOPLAN structured our project exceptionally well and implemented it in a pragmatic manner. Their many years of experience in ERP integration, digital sales processes, and service were particularly evident. It was precisely this professionalism and composure in handling complex projects that made our collaboration so valuable to us."
E-commerce marketing
“Our collaboration with ECOPLAN was characterized by a high level of technical expertise, a clear structure, and an exceptionally deep understanding of our system and process landscape.”
Head of global distribution management
"ECOPLAN implemented our international B2B project with a well-defined structure and a deep understanding of our sales and service processes. We were particularly impressed by their combination of ERP expertise, integration skills, and pragmatic project management."
Head of eBusiness
"For us, it was crucial to have a digital agency like ECOPLAN that not only understands e-commerce but also complex ERP and B2B processes. It was precisely this combination that made the project a success."
Discuss the Dynamics project
Are you planning a B2B commerce project with Microsoft Dynamics? In 30 minutes, we'll show you how we can leverage Dynamics structures directly – without duplicate data and without a large-scale project.
30 minutes - free of charge - video conference