B2B E-COMMERCE CAN BE SO EASY
avanta feature list
- Enterprise B2B Commerce for SMEs
- Powerful, surprisingly affordable and quickly ready for use
Overview of the avanta main modules
Notes
- The following overview shows the special B2B functionalities of avanta. Classic standard shop functions, which are of course included, have been omitted here.
- avanta additional modules are in italics marked in italics.
- For reasons of better readability, the generic masculine is predominantly used in this feature list. However, all personal designations apply equally to all genders.
- Definition of terms:
- Shop operator: You as the provider of the shop
- Shop customer: Companies that are listed in the shop
- Shop user: Employees of the shop customer
- ERP system: also stands for merchandise management system
Functions avaBase
avaBase is the central digitalization platform for B2B sales with avanta. It not only forms the backend for a B2B shop, but also the basis for many other applications such as service portals, digital product catalogs, punch-out catalogs, order automation and an AI sales bot.
Functions avaShop
avaShop is the B2B frontend of avanta and forms the screen-based presentation and interaction layer for the user.
Functions avaAuto
avaAuto extends avanta with automation functions for recording requirements directly at the source, e.g. in the warehouse, in production or on the construction site. Mobile apps, scanners, IoT devices or sensor-based systems are used to automatically trigger orders and implement rules for replenishment processes.
Order app for mobile customers
Mobile app for easy order entry via smartphone including scan function and many other shop features.
Benefit
Orders can be entered quickly and intuitively, regardless of location, even directly from the warehouse or on the move.
Order via scanner
Support for industrial scanners or smartphones for warehouse employees, for example.
Benefit
Fast and error-free ordering through direct scanning of articles.
Connection of vending machines
Integration of automatic dispensers, tool cabinets or weighing cabinets. After removal, the replacement requirement is automatically reported and ordered.
Benefit
Consumption is automatically reordered. No manual effort, no bottlenecks.
Sensor-based demand detection
Automatic recording of fill levels, weights or shelf occupancy via sensors (e.g. tanks, silos, boxes or shelves). The demand is transmitted directly to avanta and triggers orders or releases.
Benefit
Fully automated replenishment control reduces costs and prevents interruptions in the supply chain.
Automate Kanban replenishment
Scanning of codes on empty boxes or recording via RFID transponders, RFID letterboxes or floor mats.
Benefit
Simple and secure Kanban handling that automatically triggers replenishment and streamlines processes.
Management of ordering devices
Shop users can independently create and manage ordering devices and devices such as scanners, IoT sensors, voice or apps.
Benefit
High flexibility and independence in the management of all order channels used.
Management of order rules
Individual definition and maintenance of order rules for all connected appliances and devices.
Benefit
Independent adaptation to the company's internal processes.
Functions avaBot
AI consulting, service and sales offer
avaBot is avanta's AI-supported consulting, service and sales module. It combines knowledge from documents, systems and data sources with avanta's e-commerce functions.
The AI bot that connects knowledge with company data and processes
While conventional AI solutions in sales are usually only trained with documents or FAQs, avaBot goes a decisive step further: it accesses avanta's entire e-commerce layer in real time, including all functions and data. This means it can not only provide advice, but also act directly: Initiate orders, retrieve receipts or display prices and availability.
Benefit
Seamless integration with ERP, PIM and CRM allows avaBot to combine knowledge with processes, making it a valuable AI consulting, service and sales bot that can support customers around the clock in all major languages.
Typical application scenarios
- Marketing & sales
- Sales & distribution
- Product consulting
- Service
Benefit
avaBot provides flexible support in many areas of the company, relieves teams and increases efficiency.
Typical target groups
- Interested parties
- customers
- Internal teams (e.g. sales, service, customer advice)
Benefit
Supports new customer business, serves customers and makes internal teams more competent.
Answers, help and advice in the following areas
- Products & assortment
- Order process & status
- Receipts
- User & company account
- Communication & contact persons
Benefit
Users receive quick, precise answers to all relevant questions in sales and service.
Communication channels
Can be used via chatbot frontend as standard. Can be expanded to include e-mail, voice applications or other interfaces.
Benefit
Users can use the bot via the channel that is most convenient for them, which increases acceptance.
System architecture
- Frontend avaBot backend
- avaBase middleware
- n8n with avanta library
- Connection of different AI systems (LLM) possible
- Connection of different data sources possible, e.g.
Documents: manuals, websites, PDFs
Systems: ERP, PIM, CRM, knowledge databases
Databases: relational, Excel
Benefit
Future-proof, modular architecture with maximum flexibility for different data sources.
Support for AI models (LLM)
avaBot is not fixed to a specific LLM, but can be operated with different models.
Benefit
Companies can choose the AI model that best suits their data protection and performance requirements.
Training from avaBot
avaBot can be trained beyond the capabilities of the standard scope of functions. The additional capabilities depend on data and interfaces that are provided as documents or in the form of linked systems. Prompting can be used to define clear instructions and rules of conduct.
Benefit
Companies adapt the bot precisely to their processes and knowledge.
Multilingualism
Language support depends on the AI model used. Common models cover a wide range of languages.
Benefit
avaBot can be used internationally and supports customers in their preferred language.
Data protection
avaBot offers flexibility when it comes to data protection. The store operator decides for themselves which AI model is used. In order to meet data protection requirements, a European model can be selected, for example, or the AI can even be operated in a separate environment.
Benefit
Maximum flexibility and security when handling sensitive data.
Free initial consultation:
30 minutes with B2B e-commerce experts
Discover how avanta optimizes your sales.
NOT A SALES PITCH. BUT AN HONEST EXCHANGE.