--- title: "B2B e-commerce agency for mechanical engineering | ECOPLAN" description: "ECOPLAN, B2B e-commerce agency for mechanical engineering: spare parts service, customer portals and B2B web shop with bills of materials and SAP integration." url: "https://www.ecoplan.com/en/industries/mechanical-engineering.php" --- # B2B e-commerce agency for mechanical engineering ECOPLAN supports mechanical engineering companies and manufacturers in digitalizing sales, service, and after sales and connects digital solutions with existing ERP and enterprise systems. [Request a project](#contact) [Book a call directly](/en/contact/book-a-call.php) B2B e-commerce Customer & service portals Spare parts business Product catalogs ERP integration AI applications ![B2B web shop for mechanical engineering with bill of materials](/wAssets-ecoplan/img/agentur/hero-maschinenbau-en.svg) B2B web shop for mechanical engineering with bill of materials ## Special requirements in mechanical engineering In mechanical engineering, a large part of the customer relationship only begins after the sale: spare parts, consumables, and service accompany a machine for many years. In projects for mechanical engineering companies, ECOPLAN has implemented the following, among other things: ![Icon for information portal for installed machines](/wAssets-ecoplan/img/agentur/icons/monitor-cog.svg) Information portal for installed machines ### Information portal for installed machines Location, runtime, next maintenance, and suitable maintenance packages including bills of materials at a glance ![Icon for complex spare parts service](/wAssets-ecoplan/img/agentur/icons/wrench.svg) Complex spare parts service ### Complex spare parts service with bills of materials and exploded-view drawings: in our experience, customers find parts around three times as fast ![Icon for spare parts and consumables replenishment](/wAssets-ecoplan/img/agentur/icons/boxes.svg) Spare parts and consumables replenishment ### Spare parts and consumables replenishment in one shared ordering process ![Icon for customer-specific prices, availability, and orders](/wAssets-ecoplan/img/agentur/icons/badge-percent.svg) Customer-specific prices, availability, and orders ### Customer-specific prices, availability, and orders directly from SAP ![Icon for spare parts identification by photo](/wAssets-ecoplan/img/agentur/icons/camera.svg) Spare parts identification by photo ### Spare parts identification by photo determine required spare parts from images of the defective component ![Icon for quotation creation with AI](/wAssets-ecoplan/img/agentur/icons/file-pen-line.svg) Quotation creation with AI ### Quotation creation with AI automatically prepare quotations based on bills of materials ![Icon for integration into existing portal landscapes](/wAssets-ecoplan/img/agentur/icons/blocks.svg) Integration into existing portal landscapes ### Integration into existing portal landscapes Many manufacturers operate service and information portals that have grown over the years. The shop and customer portal fit into this landscape via single sign-on, so that customers switch between existing and new portals with a single login. ## Solutions for mechanical engineering companies Depending on the product and service business, different digital applications are the focus. Particularly relevant are solutions that bring together **technical product information, spare parts, customer-related machine data, and service processes**. For mechanical engineering companies, ECOPLAN primarily implements: ![Icon for B2B e-commerce / B2B web shop](/wAssets-ecoplan/img/agentur/icons/shopping-cart.svg) B2B e-commerce / B2B web shop ### B2B e-commerce / B2B web shop Provide products, accessories, spare parts, and customer-specific terms digitally and link orders directly with existing business processes. ![Icon for customer & service portals](/wAssets-ecoplan/img/agentur/icons/layout-dashboard.svg) Customer & service portals ### Customer & service portals Make orders, delivery information, documents, machine and plant information, and service functions centrally accessible to business customers. ![Icon for spare parts business & after sales](/wAssets-ecoplan/img/agentur/icons/wrench.svg) Spare parts business & after sales ### Spare parts business & after sales Link machine and plant parts ordering, bills of materials, exploded-view drawings, technical documentation, and spare parts so that customers can quickly identify and order the parts they need. ![Icon for digital product catalogs](/wAssets-ecoplan/img/agentur/icons/book-open.svg) Digital product catalogs ### Digital product catalogs Provide technical attributes, variants, documents, drawings, and other product information in a structured way. ![Icon for AI applications](/wAssets-ecoplan/img/agentur/icons/sparkles.svg) AI applications ### AI applications Connect AI applications for product advice, quotation support, service, and spare parts processes with existing product and company data. ![Icon for ERP & system integration](/wAssets-ecoplan/img/agentur/icons/plug.svg) ERP & system integration ### ERP & system integration Integrate product, customer, order, service, and machine data from existing enterprise systems into digital processes. ## Integration with existing company systems In mechanical engineering, data is distributed: prices and orders in the ERP, product data in the PIM, bills of materials and exploded-view drawings in catalog systems, plus documentation and CAD data. ECOPLAN integrates these systems directly, without duplicate data maintenance. **ERP, e. g.:** SAP ![abas logo](/wAssets-ecoplan/img/agentur/logo-abas.svg) abas ![Infor logo](/wAssets-ecoplan/img/agentur/logo-infor.svg) Infor ![proALPHA logo](/wAssets-ecoplan/img/agentur/logo-proalpha.svg) proALPHA ![Microsoft Dynamics NAV logo](/wAssets-ecoplan/img/agentur/logo-microsoft-dynamics-nav-business-central.svg) Microsoft Dynamics NAV ![Oracle logo](/wAssets-ecoplan/img/agentur/logo-oracle.svg) Oracle ![Product page for gear Z24, module 2 with price and availability live from the ERP](/wAssets-ecoplan/img/agentur/maschinenbau-produktseite-zahnrad-erp-pim-cad-animiert-en.svg) Product page for gear Z24, module 2 with price and availability live from the ERP **PIM, e. g.:** ![Akeneo logo](/wAssets-ecoplan/img/agentur/logo-akeneo.svg) Akeneo ![Pimcore logo](/wAssets-ecoplan/img/agentur/logo-pimcore.svg) Pimcore Centric PXM **Other systems:** Catalog systems CAD and PDM systems DMS CRM Service systems [More on ERP & system integration](/en/integration/) ## ECOPLAN's mechanical engineering projects in practice ![Driventic logo](/wAssets-ecoplan/img/referenzen/ohne-schutzraum-schwarz/driventic.svg) Driventic ### Driventic - Mechanical engineering Complex spare parts service with bills of materials, exploded-view drawings, and SAP integration. ![WashTec logo](/wAssets-ecoplan/img/referenzen/ohne-schutzraum-schwarz/washtec.svg) WashTec ### WashTec - Mechanical engineering Spare parts service for car washes and replenishment of consumables such as washing chemicals, with SAP integration. [View B2B e-commerce case studies](/en/references/) Project inquiry ## Do you want to digitalize sales, service, and after sales in mechanical engineering? ECOPLAN supports mechanical engineering companies in designing and implementing integrated B2B solutions for digital sales processes, service portals, spare parts business, ERP integration, and AI applications. **Simply fill out the form. We will get back to you within 2 business days.** If you would rather talk directly, book an appointment with us. You will receive an initial expert assessment, in 30 minutes by video conference. [Book a call directly](/en/contact/book-a-call.php) ## FAQ – Frequently asked questions ### How do you digitalize the spare parts business in mechanical engineering? With a spare parts service based on bills of materials and exploded-view drawings. In our experience, customers find parts around three times as fast. Spare parts and consumables replenishment run in one shared ordering process. ### What is an information portal for installed machines? An information portal for installed machines shows, for each machine, the location, runtime, next maintenance, and suitable maintenance packages including bills of materials at a glance. ECOPLAN builds such portals for mechanical engineers as part of their spare parts and service offering. ### What mechanical engineering references are there? For Driventic, ECOPLAN implemented a spare parts service with bills of materials, exploded-view drawings, and SAP integration. For WashTec, ECOPLAN built spare parts and the replenishment of washing chemicals, also with SAP integration. ### How can mechanical engineers have spare parts identified from a photo of the defective component? ECOPLAN implements spare parts identification by photo: required spare parts are determined from images of the defective component. This AI application is connected with existing product and company data. It complements the spare parts service with bills of materials and exploded-view drawings. ### How can a B2B web shop in mechanical engineering be integrated into existing service and information portals? Many manufacturers operate service and information portals that have grown over the years. ECOPLAN fits the shop and customer portal into this landscape via single sign-on. This lets customers switch between existing and new portals with a single login. ### Can AI help with quotation creation in mechanical engineering? ECOPLAN implements quotation creation with AI, in which quotations are prepared automatically based on bills of materials. AI applications for product advice, quotation support, service, and spare parts processes are connected with existing product and company data.