--- title: "Spare parts shop and spare parts portal B2B | ECOPLAN" description: "ECOPLAN implements spare parts shops and spare parts portals: identify parts via machine, bill of materials, and exploded view and order them directly." url: "https://www.ecoplan.com/en/b2b-commerce/spare-parts-shop.php" --- # Spare parts shop and spare parts portal for industry and manufacturers ECOPLAN implements solutions that let customers quickly identify and order spare parts and access related information and services. [Request a project](#contact) [Book a call directly](/en/contact/book-a-call.php) Machine and plant parts ordering ERP integration Spare parts & after sales ![Spare parts shop with exploded view and bill of materials](/wAssets-ecoplan/img/agentur/ersatzteilshop-explosionszeichnung-stueckliste-en.svg) Spare parts shop with exploded view and bill of materials ![adn](/wAssets-ecoplan/img/referenzen/adn.svg) ![WashTec](/wAssets-ecoplan/img/referenzen/washtec.svg) ![TIB Chemicals](/wAssets-ecoplan/img/referenzen/tib-chemicals.svg) ![sera](/wAssets-ecoplan/img/referenzen/sera.svg) ![Schweizer Salinen](/wAssets-ecoplan/img/referenzen/schweizer-salinen.svg) ![rose plastic](/wAssets-ecoplan/img/referenzen/rose-plastic.svg) ![Purell](/wAssets-ecoplan/img/referenzen/purell.svg) ![profine](/wAssets-ecoplan/img/referenzen/profine.svg) ![Pfinder](/wAssets-ecoplan/img/referenzen/pfinder.svg) ![Oest Gruppe](/wAssets-ecoplan/img/referenzen/oest.svg) ![Obermeier](/wAssets-ecoplan/img/referenzen/obermeier.svg) ![Marantec](/wAssets-ecoplan/img/referenzen/marantec.svg) ![Kora](/wAssets-ecoplan/img/referenzen/kora.svg) ![Josera](/wAssets-ecoplan/img/referenzen/josera.svg) ![Gühring](/wAssets-ecoplan/img/referenzen/guehring.svg) ![Filtration Group](/wAssets-ecoplan/img/referenzen/filtration-group.svg) ![Farmchamps](/wAssets-ecoplan/img/referenzen/farmchamps.svg) ![aps](/wAssets-ecoplan/img/referenzen/aps.svg) ![Amann Group](/wAssets-ecoplan/img/referenzen/amann.svg) ## Find the right spare part quickly and reliably In the spare parts business, the biggest challenge often lies not in the ordering itself, but in clearly identifying the right spare part for an existing machine, plant, or product variant. Digital spare parts solutions can incorporate machine and plant lists, exploded views, bills of materials, and technical documentation. This lets customers find exactly the spare parts and information that match their machines or plants. Machine lists Exploded views Bills of materials Technical documentation Accessories Spare parts ![Spare parts shop: find parts via machine, bill of materials, and drawing](/wAssets-ecoplan/img/agentur/ersatzteilshop-teile-finden-ueber-maschine-en.svg) Spare parts shop: find parts via machine, bill of materials, and drawing ## Find spare parts faster, reduce service effort ![Icon for For your customers](/wAssets-ecoplan/img/agentur/icons/users.svg) For your customers ### For your customers Faster spare part identification Fewer incorrect orders Direct access to information Simpler procurement ![Icon for For your company](/wAssets-ecoplan/img/agentur/icons/building-2.svg) For your company ### For your company Fewer follow-up questions Less research effort Relief for service and sales support Less manual order entry ## From the machine via the bill of materials to an orderable spare part Machine or serial number, bills of materials, and exploded views guide the customer to the right part. Prices, availabilities, and customer-specific terms come from the ERP, and the order is passed back to the ERP as an order. **ERP, e.g.:** SAP ![abas logo](/wAssets-ecoplan/img/agentur/logo-abas.svg) abas ![Infor logo](/wAssets-ecoplan/img/agentur/logo-infor.svg) Infor ![proALPHA logo](/wAssets-ecoplan/img/agentur/logo-proalpha.svg) proALPHA ![Microsoft Dynamics NAV and Microsoft Business Central](/wAssets-ecoplan/img/agentur/logo-microsoft-dynamics-nav-business-central.svg) Microsoft Dynamics logo ![Oracle logo](/wAssets-ecoplan/img/agentur/logo-oracle.svg) Oracle ![From the machine via the bill of materials to an orderable spare part](/wAssets-ecoplan/img/agentur/ersatzteilshop-maschine-stueckliste-ersatzteil-en.svg) From the machine via the bill of materials to an orderable spare part **PIM, e.g.:** ![Akeneo logo](/wAssets-ecoplan/img/agentur/logo-akeneo.svg) Akeneo ![Pimcore logo](/wAssets-ecoplan/img/agentur/logo-pimcore.svg) Pimcore Centric PXM [More about ERP & system integration](/en/integration/) **Other systems:** DMS Service systems Catalog systems ## More service around every machine Digital spare parts solutions go beyond ordering alone. For their machines and plants, customers get direct access to maintenance information, technical documentation, service histories, spare parts lists, and other relevant information. This creates digital access to information and services around the installed machine or plant. Spare parts, documentation, and other after-sales processes are connected in a meaningful way. Machine data Location Documentation Maintenance Spare parts Service information ![Documentation, maintenance, service history, and spare parts around the machine](/wAssets-ecoplan/img/agentur/ersatzteilshop-maschinenakte-wartung-service-en.svg) Documentation, maintenance, service history, and spare parts around the machine ## Services for digitalizing your spare parts business ECOPLAN supports spare parts and after-sales projects from the analysis of existing processes and data structures, through conceptual design, to technical implementation and integration. In the process, spare parts identification, product and machine data, ordering processes, and service functions are connected so that the result is a seamless solution that can be developed further over the long term. **01** **Analysis & consulting** **02** **Process & data concept** **03** **Integration** **04** **Implementation** **05** **Testing & commissioning** **06** **Further development** ## Spare parts solutions for machine and plant manufacturers Digital spare parts solutions pay off wherever customers operate long-lived machines, plants, or devices and need spare parts, consumables, and service over many years. [Mechanical engineering](/en/industries/mechanical-engineering.php) [Plant engineering](/en/industries/mechanical-engineering.php) [Electrical industry](/en/industries/electrical.php) [Construction](/en/industries/construction.php) [Tools](/en/industries/tools.php) [Our industry experience](/en/industries/) ![Spare parts and service needs over the lifetime of a machine](/wAssets-ecoplan/img/agentur/ersatzteilshop-bedarf-lebensdauer-maschine-en.svg) Spare parts and service needs over the lifetime of a machine ## Spare parts and after-sales solutions in practice Customers find spare parts **three times as fast**, and the sales support workload in this area is **reduced by 60%**. ![Driventic logo](/wAssets-ecoplan/img/referenzen/ohne-schutzraum-schwarz/driventic.svg) Driventic ### Driventic - Mechanical engineering Spare parts identification via bills of materials and exploded views, connected to the ordering process and SAP. ![WashTec logo](/wAssets-ecoplan/img/referenzen/ohne-schutzraum-schwarz/washtec.svg) WashTec ### WashTec - mechanical engineering / vehicle wash systems Spare parts and consumables such as wash chemicals for car wash operators, integrated into ordering and service processes. [View B2B e-commerce case studies](/en/references/) ## We work with award-winning solutions avanta awarded as **Leader** in the category "**B2B E-Commerce Platforms & Shop Systems**" on OMR Reviews. [Learn more about the award on avanta.info](https://avanta.info/) ![avanta logo](/wAssets-ecoplan/img/logo/02_Logo_avanta_RGB.svg) avanta ![OMR Reviews Leader B2B e-commerce shop systems Q3/26](/wAssets-ecoplan/img/grafiken/OMR-Badge-1.svg) OMR Reviews Leader B2B e-commerce shop systems Q3/26 Project inquiry ## Do you want to digitalize your spare parts business? Whether spare parts identification, machine and plant parts ordering, online info service, or integrated ordering and service processes: ECOPLAN supports you from concept through implementation and further development. **Simply fill out the form. We will get back to you within 2 business days.** If you would rather talk directly, book an appointment with us. You will receive an initial expert assessment, in 30 minutes by video conference. [Book a call directly](/en/contact/book-a-call.php) ## FAQ – Frequently asked questions ### How do customers find the right spare part? In the ECOPLAN spare parts shop, customers find spare parts via machine or serial number, bills of materials, and exploded views. Prices, availabilities, and customer-specific terms come from the ERP, and the order goes back into the ERP as an order. ### What does a digital spare parts solution deliver? Customers identify parts faster and are less likely to order incorrectly; the company has fewer follow-up questions, less research effort, and less manual order entry. At the customer Driventic, customers find spare parts three times as fast, and inside sales is relieved by 60% in this area. ### Does a spare parts solution go beyond ordering alone? Yes. For their machines and plants, customers get access to maintenance information, technical documentation, service histories, and spare parts lists. ### For which manufacturers and industries does a spare parts portal pay off? A spare parts portal pays off wherever customers operate long-lived machines, plants, or devices and need spare parts, consumables, and service over many years. ECOPLAN implements such solutions for mechanical engineering, plant engineering, the electrical industry, construction, and tools. ### Which systems are connected to a spare parts shop? Besides the ERP, e.g. SAP, abas, Infor, proALPHA, Microsoft Dynamics NAV, Microsoft Business Central, or Oracle, ECOPLAN integrates a PIM such as Akeneo, Pimcore, or Centric PXM. Other systems such as DMS, service systems, or catalog systems can also be included. This way, parts, documentation, and terms come from the existing sources. ### How does ECOPLAN support a spare parts and after-sales project? ECOPLAN supports the project from the analysis of existing processes and data structures, through the process and data concept and integration, to implementation, testing, and commissioning. Spare parts identification, product and machine data, ordering processes, and service functions are connected in the process. This keeps the solution open for long-term further development.