--- title: "B2B e-commerce for Infor ERP | Infor LN, M3 | ECOPLAN" description: "ECOPLAN implements B2B e-commerce projects for companies using Infor LN, M3, and CloudSuite. ERP-first: Pricing and processes directly from Infor. Over 30 years of project experience." url: "https://www.ecoplan.com/en/b2b-commerce/infor.php" --- # B2B e-commerce for Infor companies ECOPLAN implements B2B e-commerce projects for manufacturers, industrial companies, and wholesalers using the Infor ERP system landscape – from consulting and implementation through to ongoing operations. Over 30 years of project experience. ERP-first: Infor remains the leading system. Typical implementation time: 6–12 weeks. [Free initial consultation](https://calendly.com/martin-rommel/ecoplan?primary_color=009a93) Jahre Years of Infor project experience Completed B2B projects 6-12 Weeks until go-live Digital sales processes directly from Infor ## Solutions for Infor customers All solutions integrate with Infor systems in real time: prices, product assortments, and process logic are sourced directly from your Infor system. Learn more about our [B2B e-commerce solutions](/en/b2b-commerce/solutions.php). ### B2B store with Infor integration Customized prices and product assortments, as well as approval processes, directly from Infor without duplicate data entry or manual synchronization. Customers place orders digitally based on their Infor terms and conditions. - Reduces the workload of the internal sales team - Order errors reduced - Increased revenue ### Customer portal & self-service Invoices, packing slips, order confirmations, and delivery status directly from Infor accessible 24/7 without needing assistance from the office staff. - Fewer follow-up inquiries - Higher customer satisfaction - Measurable reduction in service workload ### OCI & cXML PunchOut Integration with your customers’ e-procurement systems—SAP Ariba, Jaggaer, Coupa, Onventis. Over 100 completed PunchOut projects. Orders are processed automatically, with prices and product ranges sourced directly from Infor. - Automated ordering processes - Lower process costs - Greater customer loyalty ### AI service assistant Automate responses to product inquiries, order status requests, and service inquiries in multiple languages, 24/7, directly based on your Infor data. - Reduces the burden on sales and service - Scalable customer communication ### Spare parts service & after-sales Customers can find replacement parts on their own using bill of materials trees or exploded views. Data comes directly from Infor, eliminating the need for manual maintenance. - Digital after-sales - Reduced service costs - Strengthened customer loyalty Our methodology ## Structured. ERP-first. Fast. Successful B2B e-commerce projects with Infor rarely fail because of the technology. They fail due to unclear requirements and a lack of integration discipline. ECOPLAN addresses this with a clear principle: configure instead of program. ### ERP-first We implement projects based on the ["ERP-first" principle](/en/agency/philosophy.php): Infor is and will remain the leading system. Prices, product assortments, customer data, and process logic come directly from Infor. Infor processes are digitally extended, not reinvented. ### Workshop introduction Every project begins with a structured workshop. Using checklists and drawing on our many years of project experience, we clarify requirements, the system landscape, and integration points. ### Standard or individual 99% of requirements are met using the standard functions included. Custom development is performed only where it is absolutely necessary from a business perspective. ### 6–12 weeks until go-live Typically 6–12 weeks from project approval to go-live: thanks to a clear methodology, a high level of standardization, and a structured project approach. ### Operations & development ECOPLAN supports customers beyond go-live: hosting, maintenance, release management, and ongoing development—all from a single source. Learn more about [our services](/en/b2b-commerce/services.php). ## Supported Infor systems Infor data structures (customers, items, prices, orders, documents) are used directly. The same applies to existing Infor processes such as price calculations and order creation. * Infor LN ![](/wAssets-ecoplan/img/background/weblication/wThumbnails/ca95de52-4d7f91e3@ll.png) Infor M3 ![](/wAssets-ecoplan/img/background/weblication/wThumbnails/8c7b9a88-4d7f91e3@ll.png) Infor COM ![](/wAssets-ecoplan/img/background/weblication/wThumbnails/87f85bd7-4d7f91e3@ll.png) Infor CloudSuite Industrial (CSI) ECOPLAN also implements B2B e-commerce projects with many other ERP systems, such as [SAP](/en/b2b-commerce/sap.php) (S/4HANA, ECC, R/3, Business One), [Microsoft Dynamics](/en/b2b-commerce/ms-dynamics.php) (Business Central, NAV, AX), [Abas ERP](/en/b2b-commerce/abas.php), Oracle, proALPHA, and Sage. Project Experience & References ## What Our Customers Say Over 500 completed projects across numerous [industrial and commercial sectors](/en/agency/industries.php), including international rollouts and complex Infor integrations. ![Carsten Ritter](/wAssets-ecoplan/img/testimonials/weblication/wThumbnails/Profilbild_Carsten-Ritter-81ced100-ed05ddf0@200w.jpg) Carsten Ritter E-commerce team leader* “With ECOPLAN, we found a B2B e-commerce agency that quickly understood our complex sales, service, and ERP processes and digitized them in a structured way. We were particularly impressed by their high level of integration expertise and their pragmatic approach to implementation.” * ![Lisa Metzger, Gühring](/wAssets-ecoplan/img/testimonials/weblication/wThumbnails/Profilbild-Lisa-Metzger-ac66a323-ed05ddf0@200w.jpg) Lisa Metzger E-commerce manager* “For us, it was crucial to have a digital agency like ECOPLAN that understands both complex international B2B processes and our SAP and sales structures. We were particularly impressed by their structured approach and their ability to implement requirements in a pragmatic and scalable way.” * ![Stefan Kretschel](/wAssets-ecoplan/img/testimonials/weblication/wThumbnails/stefan-kretschel-oest-200px-9721d18c-ed05ddf0@200w.jpg) Stefan Kretschel Business Development Manager* "ECOPLAN structured our project exceptionally well and implemented it in a pragmatic manner. Their many years of experience in ERP integration, digital sales processes, and service were particularly evident. It was precisely this professionalism and composure in handling complex projects that made our collaboration so valuable to us." * ![Emma Brück](/wAssets-ecoplan/img/testimonials/weblication/wThumbnails/Profilbild_Emma-Brueck_NEU-c044f6c2-ed05ddf0@382w.jpg) Emma Brück E-commerce marketing* “Our collaboration with ECOPLAN was characterized by a high level of technical expertise, a clear structure, and an exceptionally deep understanding of our system and process landscape.” * ![Michael Schreiner](/wAssets-ecoplan/img/testimonials/weblication/wThumbnails/plathalter-testimonial-50841e6a-ed05ddf0@382w.jpg) Michael Schreiner Head of global distribution management * "ECOPLAN implemented our international B2B project with a well-defined structure and a deep understanding of our sales and service processes. We were particularly impressed by their combination of ERP expertise, integration skills, and pragmatic project management." * ![Dr. Dominik Eberl](/wAssets-ecoplan/img/testimonials/weblication/wThumbnails/plathalter-testimonial-50841e6a-ed05ddf0@382w.jpg) Dr. Dominik Eberl Head of eBusiness* "For us, it was crucial to have a digital agency like ECOPLAN that not only understands e-commerce but also complex ERP and B2B processes. It was precisely this combination that made the project a success." ![](/wAssets-ecoplan/img/referenzen/ohne-schutzraum/profine_logo_os.svg) [View all references](/en/references/) ## Discuss the Infor project Are you planning a B2B e-commerce project with Infor ERP? In 30 minutes, we’ll show you how we can leverage Infor’s existing structures directly – without data duplication and without a large-scale project. [Book an initial consultation now](https://calendly.com/martin-rommel/ecoplan?primary_color=009a93) 30 minutes - free of charge - video conference ## Frequently asked questions about Infor projects ### Which agency implements B2B e-commerce projects using Infor ERP? ECOPLAN E-Commerce GmbH (Fulda) has been implementing B2B e-commerce projects for companies using Infor LN, Infor M3, and Infor CloudSuite for over 30 years. ERP-first: Infor remains the leading system: prices and processes come directly from Infor, with no need to replicate data in the online store. ### How long does a B2B e-commerce project with Infor ERP take? ECOPLAN projects integrated with Infor are typically ready to go live in 6–12 weeks. This is made possible by existing optimized data and processes, as well as the clear ECOPLAN project methodology and the principle of “configure instead of program.” ### What sets ECOPLAN apart in Infor projects? ECOPLAN consistently follows the “ERP-first” principle: Infor remains the leading system. Prices, product assortments, and process logic come directly from Infor – no data replication or process replication in the store, and no redundant maintenance. This reduces complexity, shortens the implementation time, and lowers ongoing operating costs. ### Which Infor systems does ECOPLAN support in B2B e-commerce? ECOPLAN implements B2B e-commerce projects using Infor LN, Infor M3, Infor COM, and Infor CloudSuite Industrial (CSI).